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Leading organizations realise immediate benefits from Real-Time collaboration software
Posted: 29 December 2004
Oracle recently announced that many leading organizations are experiencing increased productivity, accelerated sales cycles and improved customer satisfaction through their use of Oracle Real-Time Collaboration software (Oracle RTC), a component of Oracle Collaboration Suite 10g.
Customers who have already realized improved productivity from Oracle’s Web conferencing are also benefiting from the new capabilities in Oracle RTC. Organizations using Oracle RTC are experiencing increased individual productivity and a boost to the bottom line as it has helped increase sales and reduce costs. Additionally, IT administrators are able to use a single collaboration environment – as opposed to being required to manage several point solutions – enabling simplified administration, reduced maintenance and a lower total cost of ownership.
“Oracle Real-Time Collaboration is giving our company a competitive advantage,” said Kenny Lund, vice president, information technology, Allen Lund Company. “We pride ourselves on working together and this makes it easy. When we need information from our internal experts, we know if they are available and can contact them immediately to get the answers required to get the job done.”
“Oracle Web conferencing literally has changed our culture,” said Jason Last, enterprise solutions architect, BAE Systems Naval Ships. “It helps us to achieve full integration across multiple sites, businesses and partners, assisting to reduce product development time. It also plays a key role in increasing our meeting productivity and the effectiveness of our communications, helping this global company communicate like a local company.”
Oracle RTC is the only integrated, secure, presence-aware software designed to meet all the real-time collaboration needs of an enterprise. With Web conferencing, instant messaging, and voice capabilities, Oracle RTC software enables individuals and groups to detect presence, meet, communicate and collaborate with colleagues, customers and partners in a seamless and unified manner. Further, these capabilities can be embedded into business applications, portals, Web sites, and desktop productivity applications, to provide collaboration in context, thereby increasing the effectiveness of communication and driving faster, better business results.
“Integrating real-time collaboration services within line-of-business applications reduces business latency while improving process performance and worker productivity,” said Mike Gotta, senior vice president and principal analyst, META Group. “To realize these benefits, organizations should prioritize solutions that deliver modular services that can be customized to meet the needs of individual lines of business while also delivering a unified framework to reduce enterprise complexity.”
Oracle’s Middle East customers enthusiastically welcomed the announcement of Oracle Real-Time Collaboration Software, which was expressed by the floods of inquiry and interest in the new release. “Customers are validating our vision of an integrated, enterprise real-time collaboration solution,” said Ayman Abouseif, Senior Marketing Director, Middle East & Africa, Oracle Corp. “The real-time capabilities in Oracle Collaboration Suite 10g will enable companies to become more productive and help them to make timely decisions. These features offer a critical integration point for enterprise applications and contribute to the evolution of the collaboration-enabled enterprise.”
"By having implemented Oracle Collaboration Suite we are able to achieve BDF's objective of realizing cost benefits and efficiencies from an integrated IT infrastructure platform," said Dr. Mukhtar S.A. Al-Hashimi, head of Bahrain Defence Force hospital's computer department. "Security was the paramount consideration and as a military institution, we have to be able to trust the integrity of BDF hospital's infrastructure, and we felt that Oracle would be more than capable of delivering that peace-of-mind."
"From a technology perspective, running the Oracle E-Business Suite and Oracle Collaboration Suite on Linux creates a cost-effective, reliable environment with scalability to expand as our business grows. From a business standpoint, we selected Oracle based on the seamless integration of its solutions, as well as Oracle's regional office's direct commitment and superior level of support to Samim Group" said Mr Reza Alavi, Management Member, Dubai based, Samim Group
Oracle Collaboration Suite 10g is the first enterprise class collaboration product built on the right architecture; Oracle Database 10g and Oracle Application Server 10g. The result is a solution that is secure, reliable, highly scalable and enables organizations to drive down total cost of ownership. Oracle Collaboration Suite delivers in integrated collaboration suite that includes email, file sharing, enterprise calendar, instant messaging, web conferencing and voice messaging. Additionally Oracle Collaboration Suite integrates with voice mail, fax and wireless services.
Posted by Editor Pipeline Magazine
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