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SABIC utilises manpower benchmarking in Saudi Arabia

Posted: 19 June 2003

Saudi Basic Industries Corporation (SABIC) has signed a six-year contract with Shell Global Solutions International BV for its Shell manpower index (SMI) benchmarking process.

The process will enable SABIC to conduct a manpower benchmarking study for its manufacturing sites. The results of the study should help the organisation to identify the optimum number of workers needed at each site for efficient operation.

SMI is based on the number of hours worked, the complexity of the equipment used, and the amount of time necessary to operate and maintain it.

The methodology has been developed by Shell Global Solutions from data gathered over the last 20 years from the Shell Group’s refineries, gas plants and petrochemical complexes around the world.

“SABIC will be able to determine uniform staffing levels across its existing 15 sites, and will also have the opportunity to compare the manpower efficiency performance of newly acquired companies,” says Martijn Vogelzang, business development manager, chemicals, Shell Global Solutions International BV.

“The methodology can also be used to forecast workforce requirements for new plants. Other benchmarking tools compare similar types of technology with each other, such as comparing one ethylene cracker with another ethylene cracker. But other tools cannot analyse a whole site. The beauty of the SMI process is that as well as benchmarking the whole site with different plants, it can also benchmark the same type of plant on different sites. No other system offers that combination,” says Vogelzang.

Koos-Jan Mojet, from Shell Global Solutions International BV’s consultancy group is project leader for the contract and has developed the benchmarking methodology for SABIC. He says, “SABIC considers SMI to be one of the major ways of raising its performance to best in class. By using the tool, the company will be able to identify its best performers in all parts of the organisation, and will use it as a starting point to identify best practices.”

The licence will cover all of SABIC’s sites, except metals and secondary industries, and will include the plants processing basic and intermediate chemicals, polymers and fertilisers. Shell Global Solutions will carry out training and assist with the benchmarking in the first year, and will provide a help-desk service in subsequent years.

“An important part of the work that Shell Global Solutions provides, which puts us ahead our competitors, is that we stay and help the customer implement the project,” Mojet adds.

With over 2600 professionals, Shell Global Solutions helps its customers to maintain their competitive edge, optimise plant and process performance, formulate and develop new products and manage operational safety and environmental challenges more effectively. Shell Global Solutions provides solutions to a range of customers in the oil, gas, additive, chemical, motor sport and industrial sectors.

Shell Global Solutions is made up of six independent technology companies within the Royal Dutch/Shell Group. Together, they can draw upon more than 50 years experience in research, development, technical services and operational expertise.

Posted by Richard Price, Editor Pipeline Magazine

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