SchlumbergerSema expands real-time energy management agreement with
We Energies
Posted: 5 November 2003
Enhanced customer service with utility's deployment of
real-time energy management solutions benefits midwestern power
and gas consumers
SchlumbergerSema, the information technology (IT) business segment
of Schlumberger Limited, today announced it has signed an expansion
agreement for Real-Time Energy Management Solutions (RTEMS) with
Milwaukee, Wisconsin-based We Energies, a subsidiary of the Wisconsin
Energy Corporation.
We Energies serves more than one million electric customers in
Wisconsin and Michigan's Upper Peninsula and more than 980,000 natural
gas customers in Wisconsin.
Under the new agreement, SchlumbergerSema will provide real-time
automatic meter reading (AMR) services to We Energies for an additional
350,000 electric meters over the next 15 years.
With RTEMS, call center representatives now have access to the
last 30 days of customers' daily gas and electric power consumption
history, as well as the capability to poll the system for each customer's
current meter reading.
The new AMR system from SchlumbergerSema provides We Energies with
information to answer customer questions more quickly and effectively
on the first call.
This expanded service improves customer relations and reduces costs
associated with sending technicians in person to the customer's
site to perform routine check reads or investigate trouble.
The service expansion agreement with SchlumbergerSema represents
the continuation of a successful project between the two companies.
We Energies originally tapped SchlumbergerSema in July 2001 to automate
its 650,000 electric and gas meters.
All 650,000 meters will additionally be equipped with the SchlumbergerSema
real-time AMR devices, making improved resource/energy management
a reality for We Energies' consumers.
"We see the expansion as a testimonial to the superior value
that a real-time AMR system can provide for utility customers and
shareholders alike," said Mike Zito, general manager, SchlumbergerSema
RTEMS business.
About Schlumberger
Schlumberger is a global oilfield and information services company
with major activity in the energy industry.
The company employs 78,000 people of more than 140 nationalities
working in 100 countries and comprises three primary business segments.
Schlumberger Oilfield Services is the world's premier oilfield
services company supplying a wide range of technology services and
solutions to the international oil and gas industry. WesternGeco,
jointly owned with Baker Hughes, is the world's largest and most
advanced surface seismic company.
SchlumbergerSema is a leading supplier of IT consulting, systems
integration, and network and infrastructure services to the energy
industry, as well as to the public sector, telecommunications and
finance markets.
In 2002, Schlumberger operating revenue was $13.2 billion.
For more information see www.slb.com.
For more information about We Energies see we-energies.com
Posted by Richard Price,
Editor Pipeline Magazine
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